• Skip to main content
  • Skip to primary sidebar

eNurture

+44 (0)20 3637 2111

  • Who we are
    • Jargon Busters
  • What we do
    • Managed Services
    • IT Consultancy
    • Cloud Solutions
  • Services
  • Blog
  • Contact Us
You are here: Home / Services / Long list of Services

Long list of Services

Keep the lights on

  • Internet up and running
    • ISP
    • Router
    • Firewall
    • Switch(es)
    • Access Point(s)
    • Wireless Access Controller
    • Network Cabling
  • Email/Directory
    • Accounts Created (On-boarding)
    • Accounts Updated
    • Accounts Suspended / Removed (Off-boarding)
    • Group Management
    • Shared Drive Creating
  • Workstation
    • Specify
    • Purchase
    • Build
    • Deploy
    • Configure
    • Patch
    • Upgrade
  • Helpdesk
    • Day to Day management of IT Helpdesk
    • 9 AM – 6 PM Monday to Friday SLA of 4 (working) hour response and 8 (working) hour resolution time for “fault” issues.
    • Ongoing triage, updates and communication for longer-term or project-based issues.
  • Physical
    • Meeting room booking systems
    • TV screens
    • Projector(s)
    • Audio
    • Photocopier / Printer(s)
    • Door Entry System(s)
    • Ad hoc office tech
  • Telecoms
    • Management of phone system
      • Add / Remove / Modify Users
      • Maintain Direct Dial numbers
      • International Office Call Plans
      • Groups and IVR Menus
    • Telephone Handsets
    • Softphone clients
  • License Management
    • Purchase and apply relevant licenses/license codes
    • Ensure all software and applications are appropriately licensed

Strategy

  • Product
    • Consultancy for and creation of bespoke technical products for clients (web, database, etc applications)
    • eNurture has created a number of bespoke applications specifically to solve client issues, that are in turn resold to our client’s clients.
  • Compliance
    • New User IT Policy acceptance
    • Development and management of business/compliance processes and procedures around technology and Information Security
    • Work to bring documentation, processes and procedures in line – and maintain alignment – with ISO27001
    • Prepare path for, and potentially gain, ISO27001 and other accreditation.
    • Management of Compliance/Data Protection library of documents & commonly asked RFP questions
    • Completion of Client Compliance questionnaires and audits
  • Training/Inductions
    • New Starters – IT Induction
    • Information Security Training
    • Password Management
    • Phone Systems (RingCentral/VoipFone/Avaya, etc)
    • Office 365 / G. Suite
    • PC / Mac fundamentals
    • Internal specific IT processes

Security

  • Anti-virus / Anti-malware
    • Ensure all appropriate devices are protected with sufficient anti-virus / anti-malware tools
    • Review and remediate any alerts or discovered issues
  • Encryption
    • Ensure all appropriate devices are protected with file-level encryption
    • Maintain secure management of device en(de)cryption keys
  • Password Management
    • Management and maintenance of Password Management System, and its users.
    • Regular Security Score audit of users, with remediation
    • User training in Password Management
    • Periodic Password updates
  • Software Updates / Patching
    • Ensure application updates are applied in line with vendor recommendations
    • Ensure Operating Systems are kept patched and up to date
  • Remote Monitoring and Management
    • Proactive monitoring of workstation issues via RMM software
    • Automated deployment, installation and updating of applications
    • Network and Network Device monitoring
    • Server Monitoring 

Server Management

  • Management (on behalf of, or alongside Internal DevOps) of multiple AWS environments.
  • Google Cloud (BigQuery, etc)
  • Microsoft Azure AD.
  • Extensive support, management and consultancy at an Operating System, Storage and Network Level
  • Patching and updates via automation systems. Puppet, Ansible, etc.
  • Currently,> 100 Linux and Windows Servers managed and supported across multiple AWS, Azure, G.Cloud environments.

Primary Sidebar

Latest Tweets

eNurture · 5 months ago
@eNurture
Did you know that you can use Microsoft Office for free on your Computer or Mobile Device?

#TechGuide #MicrosoftOffice #SmartTech https://t.co/nnfNy2FbYm
View on Twitter
0
0
eNurture · 5 months ago
@eNurture
Have you fallen prey to a data security breach? Learn how to secure your personal information better with these cybersecurity tips for mobile apps.

#phoneappprivacy #becybersmart https://t.co/Y2oGc7AgS1
View on Twitter
0
0
eNurture · 5 months ago
@eNurture
Downloading the iOS 15 has its downsides. Improve user privacy and protection with these customized user settings.

#BeCyberSmart #CyberSecurityHacks #iOS15Settings https://t.co/NMH3sHqkcu
View on Twitter
0
0
eNurture · 5 months ago
@eNurture
Counter hackers by identifying red flags that signal their illegal activities.

#BeCyberSafe #BeCyberSmart #Hacked https://t.co/BFPd1AcC20
View on Twitter
0
0
eNurture · 5 months ago
@eNurture
iPhone 13 redefines phone photography with its superior quality, cool cinematic mode, super-wide angles, and unbeatable recording mode. Discover more.

#iPhone13Review #BestiPhoneCamera #TechUpgrade https://t.co/3y0CktZN62
View on Twitter
0
0
eNurture · 5 months ago
@eNurture
AI advancements have spooked experts. Read this intriguing article on how the rise of robots and their catastrophic consequences.

#AI #HumanvsRobots #TechUpdate https://t.co/kzvFGjigr8
View on Twitter
0
0

Copyright © 2022 · eNurture Ltd · Privacy policy · Jobs

  •